
RLMC recognized by Press Ganey
In a time of growth and opportunity, Rainy Lake Medical Center has two more accomplishments to celebrate.The facility this week was awarded two prestigious awards, highlighting excellence in employee engagement and physician experience.RLMC received the Pinnacle of Excellence Award and Guardian of Excellence Award from Press Ganey, an Indiana-based company referred to as a global leader in healthcare experience.“These awards serve as another testament to our continued growth, employee focused culture, and commitment to delivering top-notch care,” said RLMC CEO Robb Pastor.Pinnacle awardThe Pinnacle of Excellence Award recognizes Rainy Lake Clinic for exhibiting the highest levels of standards in physician experience for three years in a row.“We continue to raise the bar in taking care of the communities we serve, by connecting all the dots across people, process, and technology to seamlessly drive immediate and meaningful change in care delivery — and putting human experience at the heart of healthcare,” Pastor said.